Work with us
As federal employees, we share your dedication to serving the American public.
Transform the way you work
Because 87% of large government IT projects don’t succeed, government’s approach to this work needs to change. We believe that projects have the best chance for success when agency leaders and staff themselves are closely involved in developing the solutions they need. We can help.
Service offerings
18F supports you with a custom team of designers, engineers, product managers, and procurement specialists. In each engagement, we take the time to understand your mission and the challenges you confront. Then, we draw from our expertise to create practical solutions to deliver the best outcomes for you and the people you serve.
We partner with government agencies to:
- Make your website work for you
- Design processes to implement mandates and initiatives
- Find the right vendor to set you up for long-term success
- Create AI service strategies
In each engagement, we take the time to understand your mission and the challenges you confront. Then, we draw from our deep well of technical expertise to create practical solutions to deliver the best outcomes for you and the people you serve.
The following table is a rough estimate of resources for the kinds of projects we engage in. We can customize our support to help wherever you are in the process of transforming your digital services.
| Offering | Benefits | Approx time |
|---|---|---|
| Strategy Development | Evaluate your options to get actionable recommendations to achieve your goals. | 3 months |
| Vendor Acquisition Support | Learn what you need to buy and get help issuing and managing a procurement, from RFI to award. | 6 months - 1.5 years |
| Website Modernization | Reimagine your complete website experience. Prototype, implement improvements, and get the tools and coaching to manage your new site. | 3 months - 1 year |
| Digital Service Transformation | Research, prototype, launch, and manage your digital products from start to finish. Get support and coaching on how to continually improve upon your success. | 2.5 years |
To take the next step, email us at inquiries18F@gsa.gov and tell us what your needs are.
Choose the path that’s best for your mission and your users
We don’t offer one-size-fits-all solutions. Instead, we work with you to design the right path for your organization and ensure that you feel confident about each step. We believe in “demos not memos” and everything we do is intended to be a step toward working software.
Some software projects are the right size and shape for 18F to build with you; others will require you to hire an outside vendor. We can help you to hire a vendor that can respond to your changing needs and deliver working software to you on a regular basis.
Feel empowered to continue with our guides
We want agencies to be able to do the work themselves. Here are some free guides that help.
Browse our guides
Tech that adapts and grows with your needs
18F engagements are designed to end. Since we’re part of the federal government, we don’t have a vested interest in extending engagements unnecessarily or selling you things you don’t need.
Instead, we involve your team in creating solutions and ensure they have everything they need to maintain and improve systems long after we’re gone.
Read related case studies
Read short project summaries demonstrating how we’ve helped some of the largest federal agencies.
