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Gathering feedback with customer panels
February 1, 2024
onEver wondered how the federal government, cities, towns and other groups get a .gov domain for their sites? The Cybersecurity and Infrastructure Security Agency (CISA) manages all these domains across the web. Learn how we helped CISA build a customer panel to gather feedback from current customers as part of our partnership in building a new website for the .gov registrar.
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Andrew Hyder Government Service Improvement Award recognizes commitment to serving the public
January 12, 2024
onTTS is proud to present the 2023 Andrew Hyder Government Service Improvement Award to Lalitha Jonnalagadda. This is awarded annually to one or more federal employees who demonstrate both excellence in their work and a commitment to improving the public's experience with government.
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Sharing artifacts and outputs from research
December 5, 2023
onHave you conducted user research and are now wondering what artifacts or outputs you can share and with whom? Here's a guide.
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A website refresh in 3 months
September 21, 2023
onA website redesign doesn't have to be a big project. By approaching it as a process of iteration, we launched a refreshed site in the span of several weeks.
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Catching up with the TANF Data Portal project
September 7, 2023
onAround 800,000 low-income American families receive cash assistance through Temporary Assistance for Needy Families (TANF) each month. 18F and the Administration for Children & Families’ Office of Family Assistance partnered on building a new data portal for TANF. We caught up with Office of Family Assistance leaders to see how their agency is continuing with the work.
18F Blog
Delivering civic technology
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