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First, do no harm: mistakes to avoid in creating accessible user experiences
September 5, 2023
onAccessible design and development practices help us build inclusive experiences. But we can lose sight of the people we serve if we don’t steadily work to better understand our users. To create accessible experiences, avoid these mistakes.
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Seven tips on facilitating unplanned topics in meetings
August 22, 2023
onFacilitating a workshop can feel like a daunting task. Here at 18F, we’ve identified seven tips to keep your workshop organized and flowing, despite unplanned scenarios.
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The four operating levels of 18F projects
June 13, 2023
onAt 18F, we partner with government agencies to help them deliver new or modernized digital services. In our experience, we have identified four operating levels that best support successful project outcomes.
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Andrew Hyder Government Service Improvement Award recognizes commitment to serving the public
May 8, 2023
onTTS annually awards the Andrew Hyder Government Service Improvement Award to one or more federal employees who demonstrate both excellence in their work and a commitment to improving the public's experience with government.
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“Hi” from the 18F design chapter
May 2, 2023
onDesigning technology-enabled public services requires deep expertise in how different elements of the experience come together (or don’t!). The 18F design chapter comprises four discipline-specific cohorts — service design, user experience (UX) design, product design, and content strategy.
18F Blog
Delivering civic technology
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