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Improving inclusion, continuously: how we iterated on our bot to promote more inclusive and thoughtful language
November 14, 2022
onIn 2015, TTS created a Slack bot to help us use more inclusive language. Over time, we found this bot could use some improvements. So starting in 2019, we began conducting research and iterating on our bot to further our goal of a welcoming, inclusive culture.
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Creating a culture of innovation at your agency
September 12, 2022
onWhen we talk about "innovation" in government tech, what do we mean? 18F surveyed multiple digital innovation groups in cultural heritage institutions and federal agencies on this very question. As an innovation group ourselves, the results both challenged us and strengthened our confidence in the importance of trying new approaches in the government space.
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The 18F engineering sandwich for cloud based web apps
September 6, 2022
onWe often talk about 18F Engineering as a technology shop, but that's too broad. There are very few technology choices we actually make at the project level. When we build, we usually build open-source cloud-based web applications. We combine a limited set of technologies to make our applications. To explain this, we'll use the metaphor of a sandwich shop.
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Senior executives part 5: Use stories as leading indicators
August 25, 2022
onExecutives often rely on productivity metrics to measure success, but these measures can obscure whether the software is actually working for users. Stories are a better resource to build a strategy between a senior executive and a product team. This is part five in a series on how senior executive and tech teams can be better allies.
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Senior executives part 4: Initiate more direct interaction to build rapport
August 18, 2022
onIt’s critical that senior executives and product teams make small decisions over time about important technology initiatives to be able to adjust plans as things change. How does that work? What works well? This is part four in a series on how senior executive and tech teams can be better allies.
18F Blog
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