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How 18F and PIF work together in agencies
May 16, 2019
onTwo teams working together to help agencies become more effective at meeting the needs of citizens.
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Happy 5th birthday, 18F
March 19, 2019
onIt’s been five years since we launched 18F, and we’ve grown a lot since that day — in size, in focus, and in impact. We wanted to celebrate our fifth birthday with a look back at what we’ve accomplished, what we’ve learned along the way, and where we’re headed next.
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Getting partners on board with research findings
February 6, 2018
onAs a consultant who does user research, I’ve found that the way consultants present “findings and recommendations” to clients isn’t always effective: findings immediately followed by recommendations, all at once in a single presentation. A better approach in sharing user research findings with a partner is “findings, consensus, and recommendations.”