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Doing user research to design the next-gen WDFN
on August 6, 2020
The USGS Water Resources Mission Area is striving to make their water data easier to access for their users. This involves stepping back and reviewing how users currently use waterdata.usgs.gov so that we can make informed decisions moving forward.
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Introducing the UX Guide
on August 4, 2020
At GSA’s 18F, one thing we do on every project is human-centered design. We use the broader term user experience (UX) design to refer to a set of human-centered methods and practices we use in our work. Our new UX Guide documents some of our practices and holds helpful resources.
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When to use Commercial Off-the-Shelf (COTS) technology
on March 26, 2019
Often, when government looks to recompete or start a new IT project, they’re presented with a Commercial Off-the-Shelf (COTS) solution that promises to do exactly what is needed out-of-the-box. The decision whether to use a COTS product or build a custom software product should always be based on the needs and assets of your users and current infrastructure. No situation is exactly the same, but here are some general considerations to help you in choosing whether COTS is right for your project.
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