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Strategies for starting your own writing lab
July 19, 2016
onInterested in spinning up your own Writing Lab? Use these tips as your starting point.
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6 ways a writing lab will help your organization
June 30, 2016
onWondering if a writing lab might be right for your organization? Reviewing the benefits 18F has seen from our Writing Lab might help you figure out if starting your own is the way to go.
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Taking an agile approach to content
May 31, 2016
onAt 18F, we work in an agile way — in other words, we base our designs on user needs, conduct usability testing, iterate quickly, and release MVPs (minimum viable products) rather than highly finalized releases. We take an agile approach to content too.
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Introducing 18F’s new visual identity
May 12, 2016
onIf you’re a frequent visitor to our website, you may have noticed a few updates — most notably, that we’ve got a new logo. For the past few months, members of our visual design team have been crafting and refining our new visual identity, and we’re thrilled to introduce it.
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A guide to the 18F Writing Lab
April 28, 2016
onThe guide is designed to equip 18F staff with the information they need to quickly and easily request writing and editing help from the Lab, and also to provide our Lab editors with guidance on editing styles and workflows so we can provide a smooth experience for staff who request the Lab’s help.
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Five questions for NASA's Chief Historian, Dr. Bill Barry
March 3, 2016
onDr. Bill Barry — NASA’s Chief Historian since 2010 — will soon be visiting 18F to talk about the history of NASA’s logo. Here, read his insights on why “the meatball” is so popular, his advice to young folks considering careers in aeronautics, and more.
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Lending a helping editorial hand: the 18F Writing Lab
January 22, 2016
onThe Writing Lab is a virtual writing center where anyone at 18F can get personalized writing and editing help from members of the content and outreach teams.
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The power of mindset: Normative’s Matthew Milan
December 3, 2015
onMatthew Milan, founder of and design leader at software design firm Normative, visited 18F’s main office to share his insights into the importance of the shared mindset and how your team can develop its own. Here are some of his takeaways.
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In conversation with CFPB’s Natalie Kurz
November 6, 2015
onLast month, content strategist and UX designer Natalie Kurz from the Consumer Financial Protection Bureau presented at 18F. Prior to her presentation, we had the chance to chat with Kurz via email about her experience working with different types of content, her predictions for the field, and the collaborative approaches she recommends.
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Content strategy for all: insights from CFPB’s Natalie Kurz
November 3, 2015
onNatalie Kurz, a content strategist at the Consumer Financial Protection Bureau, recently spoke at 18F about some best practices for creating and promoting digestible, user-friendly content.
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You shared, we listened — updates to the 18F Content Guide
October 8, 2015
onAfter we launched the 18F Content Guide, we received all kinds of suggestions for updates and improvements. Here's a sampling of some of the improvements we've made recently based on your suggestions.
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Building a better government design team
October 2, 2015
onBuilding a high-performing design team is tough under the best of circumstances. Add in governmental regulations, a distributed workforce, and rapid growth of the parent organization, and the process is even tougher.
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Four questions with the CFPB design team
September 21, 2015
onDesigners Mollie Bates and Natalia Fitzgerald will be speaking tomorrow at 18F on their experience building the design team at the Consumer Financial Protection Bureau (CFPB), as well as more generally on their approaches to user-centered design.
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New citizenship resources demystify the naturalization process
September 21, 2015
onFor many people, September conjures up happy memories of heading back to school, new backpack and supplies in tow. For new and aspiring citizens, September has additional significance: It’s when the federal government celebrates Constitution Week, a weeklong observance commemorating the adoption of the U.S. Constitution.
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Making websites more like M&Ms
August 26, 2015
onWeb standards and accessibility expert Aaron Gustafson recently came to 18F to speak about progressive enhancement and to challenge designers to improve user experience across browsers and devices.
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The 18F content guide: working toward cleaner, more accessible communication
July 6, 2015
onWe’re proud to announce the release of our 18F Content Guide, a comprehensive handbook to help content creators on our team (and, we hope, elsewhere) create more direct, accessible, and compelling written works.
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Five questions with Dan Brown
May 19, 2015
onDan Brown, co-founder of D.C.-based design firm EightShapes and author of Communicating Design and Designing Together, has spent years studying how and why conflict arises in the workplace, its centrality to good design, the differences between healthy and unhealthy conflict, and more. Dan will be speaking at 18F on Friday, May 22 at 1:30 PM.
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Meet MyUSA: Your one account for government
May 18, 2015
onIf you’re a small-business owner, a veteran, or simply a person interested in tracking the status of your tax return, you’ve likely interacted with multiple government websites, which can require you to fill out a lot of forms and juggle a lot of information. Soon, you’ll be able to use MyUSA — a service that makes government resources easier to access, and government tasks and processes easier to keep track of.
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Hackathons: not just for folks who code
April 21, 2015
onA few members of the 18F team recently published an excellent guide on welcoming new coders to civic hackathons. In the same vein, we’d like to offer a list of strategies for including non-technical folks in your hackathons.
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In case you missed it: #a11yhack, an accessibility hackathon
April 7, 2015
onImproving accessibility and 508 awareness is one of 18F’s ongoing goals. In support of this goal, we recently hosted a11yhack, a website accessibility hackathon.
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GovTechHack: hacking for civic improvement
April 2, 2015
onOn a recent breezy San Francisco evening, groups of developers, designers, marketing folks, and others convened for GovTechHack — a hackathon for civic good. The event’s premise was simple: To bring together people interested in improving the accessibility and transparency of federal digital resources for a two-day work session.
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Focus on accessibility
March 31, 2015
onAccessibility is central to our work here at 18F. Read more about our accessibility efforts and how you can get involved.
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18F by the numbers
March 19, 2015
onToday, we’re celebrating our first anniversary. We wanted to take a look at some of the numbers that have helped define 18F during our first year.
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A day in the life of an 18F content designer
March 12, 2015
onIn preparation for our one-year anniversary, we at 18F are introducing a new blog feature — our Day in the Life Series. Once a month, a different team member will share the details of their typical day in the office. Up first is Kate Garklavs, Content Designer.
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Five ways to turn a bad idea into a great one: Steve Portigal event recap
February 26, 2015
onIn February, consultant and author Steve Portigal left behind the California sunshine to speak at the 18F headquarters. Steve — principal at Portigal Consulting, author, podcaster, and ramen aficionado — expounded on the topic of bad ideas: Namely, how they add value to the creative process and why we should seek them out.