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Content design for beta.ada.gov: writing for action and flexibility
on July 13, 2022
We worked with a team at the Department of Justice to redesign ADA.gov. We helped them launch beta.ada.gov, and we’ve designed new content for some of the most sought-after ADA topics.
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Building product management capacity in government part 3: A day in the life of a new product owner
on May 3, 2021
This is part four in a series of posts about building product management capacity in government agencies. For this post, we chatted with Bill Laughman from DOJ’s Civil Rights Division about his experience as a product owner on Civil Rights reporting portal.
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Using agile and DevOps to get better results than a change control board
on March 2, 2021
Agile is a way of quickly reacting to the demands of your project and DevOps is a methodology for building infrastructure and applications that is able to adapt and change quickly. Using these methods, you can avoid many of the pitfalls of traditional waterfall practices described above.
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Transforming how DOJ's Civil Rights Division engages with the public
on July 7, 2020
In order to be more responsive to the public’s changing communication needs and the increased reporting volume,the Civil Rights Division, in close collaboration with 18F, has launched a user-friendly online submission experience at civilrights.justice.gov that transforms the way the Division collects, sorts, and responds to civil rights reports.
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Opening the nation’s crime data
on September 7, 2017
For more than eight decades, the Federal Bureau of Investigation has collected nationwide crime data under the Uniform Crime Reporting (UCR) Program. While the data has always been publicly available via static reports, the first release of the Crime Data Explorer makes it easier than ever for anyone to access and use the data.
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A new look at the Freedom of Information Act
on September 4, 2014
As demand for information continues to grow, it is important to continue iterating the ways we refine the FOIA request process. Our effort is one of a number of commitments towards creating a more open, transparent government. We will explore how to supplement the work that has already been done by creating tools to improve the online FOIA requests process by designing for the user.
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