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Building distributed teams
on January 12, 2021
At 18F, we’ve seen that remote work can make teams happier, more productive, and more inclusive. Organizing ourselves in a remote-first way has improved our morale and allowed us to recruit and retain talent from all across the country. But building great distributed teams takes real work.
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Introduction to remote moderated usability testing, part 2: How
on November 20, 2018
This is the second in a two-part series exploring the basics of running a remote moderated usability test. In part one, we explored usability testing at a high level: what it is and why it’s important. In this post we’ll review a five-step process for conducting your first round of tests
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Introduction to remote moderated usability testing, part 1: What and why
on November 14, 2018
In this two-part series, we’ll provide an introduction to remote moderated usability testing. In part one, we’ll explain what usability testing is and why it’s important, differentiate usability testing from user acceptance testing, and talk about things that aren’t required to do a usability test
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3 ways to manage research projects remotely
on September 27, 2017
At 18F, we have employees across the U.S. Over time, we’ve cultivated our best practices for distributed teams and design methods. Yet, doing research as a remote team is still really hard. Here are some things that we’ve found make it easier.
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How to run an efficient meeting
on December 14, 2016
Many people spend a significant percentage of working time in meetings. This blog post digs into how to make that time productive and useful (which sometimes means cancelling a meeting that doesn’t need to happen). We cover time management, room management, presentation style, note taking, preparation, next step management, and more.
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Making a distributed design team work
on April 27, 2016
There are now over 30 of us on the Experience Design team. Often, designers on the same project are not in the same location. Here are some techniques we’ve developed to help us work effectively when we aren’t in the same room or even the same times zone.
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18F’s best practices for making distributed teams work
on October 15, 2015
18F employees live all over the country, which means it's normal for the members of a project team to be spread across multiple cities. Because our teams are distributed, we've developed certain strategies for working well as a collaborative operation.
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Building a better government design team
on October 2, 2015
Building a high-performing design team is tough under the best of circumstances. Add in governmental regulations, a distributed workforce, and rapid growth of the parent organization, and the process is even tougher.
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